> ## Documentation Index
> Fetch the complete documentation index at: https://telnesstech-a0a16404.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Activate subscription

> Activate a pending subscription by providing the necessary network activation details.

Use this endpoint when a subscription was created as a "shell" without activation data.

If the subscription is not pending, an error will be returned.




## OpenAPI

````yaml /api-reference/bundled_openapi.json post /subscriptions/{subscriptionId}/activate
openapi: 3.1.0
info:
  title: Telness Tech Connect
  version: 2.0.0-alpha
  description: >
    Telness Tech Connect API provides all you need to own your user's
    connectivity experience.


    Go back to [Telnesstech.com](https://telnesstech.com)
servers:
  - url: https://apiv2.example.com
    description: Connect API URL for your domain
security:
  - apiKey: []
  - bearerAuth: []
    apiKey: []
tags:
  - name: Auth
    description: Authenticate users and obtain access tokens.
  - name: Users
    description: Manage users.
  - name: Customers
    description: Manage customers.
  - name: Subscriptions
    description: Manage subscriptions and subscription.
  - name: Subscription Addons
    description: Manage subscription addons.
  - name: Subscription Usage
    description: Get subscription usage.
  - name: Subscribers
    description: Manage subscribers.
  - name: Licenses
    description: Manage licenses.
  - name: Product Offerings
    description: Browse product offerings.
  - name: Product Catalogs
    description: Browse product catalogs.
  - name: Product Discounts
    description: Discounts and promotions.
  - name: Orders
    description: Manage orders and line items.
  - name: Payment Intents
    description: >-
      Inspect payment intents, the money collected over card rails for orders
      and renewals.
  - name: Payment Links
    description: Create and manage payment links for orders and invoices.
  - name: Payment Sessions
    description: Create and manage payment sessions for orders.
  - name: Payment Profiles
    description: Manage customer payment profiles and methods.
  - name: Payment Profile Sessions
    description: Create sessions for setting up payment profiles.
  - name: Signing sessions
    description: Handle contract signing sessions for postpaid orders.
  - name: Porting
    description: Manage number porting for subscriptions.
  - name: Taxes
    description: Calculate taxes for products and line items.
  - name: Invoices
    description: Manage invoices and invoice items.
  - name: Tools
    description: >-
      Tools for address validation, number porting, device info, and network
      coverage.
  - name: Inventory
    description: Manage phone number inventory, SIM cards, and reservations.
  - name: Workflows
    description: Dynamic processing of customer journeys and events.
paths:
  /subscriptions/{subscriptionId}/activate:
    post:
      tags:
        - Subscriptions
      summary: Activate subscription
      description: >
        Activate a pending subscription by providing the necessary network
        activation details.


        Use this endpoint when a subscription was created as a "shell" without
        activation data.


        If the subscription is not pending, an error will be returned.
      operationId: activateSubscription
      parameters:
        - in: path
          name: subscriptionId
          required: true
          schema:
            type: string
          description: >
            The identifier of the subscription. May be the entity's internal
            UUID or an external reference identifier.

            Reference identifiers MUST be prefixed with `rid_` (e.g.,
            `rid_crm-subscription-12345`) so the API

            can distinguish them from internal UUIDs. The prefix is stripped
            before lookup.
        - $ref: '#/components/parameters/IdempotencyKey'
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/ActivateSubscriptionRequest'
      responses:
        '200':
          description: Subscription activation scheduled or completed successfully.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Subscription'
        '400':
          $ref: '#/components/responses/BadRequest'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '403':
          $ref: '#/components/responses/Forbidden'
        '404':
          $ref: '#/components/responses/NotFound'
        '409':
          $ref: '#/components/responses/Conflict'
        '429':
          $ref: '#/components/responses/TooManyRequests'
        '500':
          $ref: '#/components/responses/InternalServerError'
components:
  parameters:
    IdempotencyKey:
      in: header
      name: X-Idempotency-Key
      required: false
      description: >
        A unique key to ensure idempotency of requests. If a request with the
        same key has already been processed, the same result will be returned.

        The key must be unique for each distinct operation. Keys are expired
        after 24 hours, but we recommend using a new key for each request.


        Modified requests with the same idempotency keys are rejected with a
        `409 Conflict` status code.
      schema:
        type: string
        maxLength: 256
  schemas:
    ActivateSubscriptionRequest:
      type: object
      description: >
        Request to activate a pending subscription in the telecommunications
        network.


        Use this endpoint to activate subscriptions that were created as
        "shells" without initial activation data,

        or to activate subscriptions that are in a state where network
        activation is needed.


        **Activation timing:**

        - Omit scheduleActivationAt for immediate activation (or as soon as
        network resources are available)

        - Provide scheduleActivationAt to schedule activation for a future date
      additionalProperties: false
      required:
        - activation
      properties:
        activation:
          $ref: '#/components/schemas/SubscriptionActivation'
          description: >
            Complete activation configuration required to bring the subscription
            online in the network.


            This includes the phone number assignment, SIM card details, and any
            number porting information.
        scheduleActivationAt:
          type: string
          format: date
          x-ogen-type: telnesstech.com/apiv2/apiv2types.Date
          description: >
            Date when the subscription should be scheduled for activation.


            If not provided, activation will be immediate or as soon as possible
            based on network availability.


            **Note**: Network availability and porting timelines may affect
            exact timing. This date is considered

            a preference, not a guarantee. The actual activation may occur on or
            after this date.
          example: '2025-01-01'
    Subscription:
      type: object
      description: >-
        A subscription represents a telecommunications service provisioned for a
        customer with embedded product and pricing details.
      required:
        - subscriptionId
        - status
        - type
        - display
        - msisdn
        - sim
        - customer
        - activatedAt
        - createdAt
        - updatedAt
      properties:
        subscriptionId:
          type: string
          description: The unique identifier for the subscription.
        referenceId:
          type: string
          description: >
            A reference identifier provided by API clients to identify this
            subscription in their

            own systems. Must be unique per tenant. Use this field to look up
            subscriptions by your

            external identifier or to create/retrieve subscriptions during order
            creation.
          example: crm-subscription-12345
          maxLength: 255
        status:
          $ref: '#/components/schemas/SubscriptionStatus'
        type:
          $ref: '#/components/schemas/SubscriptionType'
        display:
          type: string
          description: >-
            The display name for the subscription, typically a pretty-print of
            the msisdn.
        msisdn:
          type: string
          description: The currently active phone number for this subscription.
        customer:
          $ref: '#/components/schemas/EmbeddedCustomer'
        productOffering:
          $ref: '#/components/schemas/EmbeddedProductOffering'
        subscriber:
          $ref: '#/components/schemas/EmbeddedSubscriber'
        extensions:
          type: object
          description: >-
            Additional subscription extensions fields provided for custom
            subscription types.
          additionalProperties:
            type: string
        sim:
          type: object
          description: >
            SIM card information for the subscription. Sensitive details like
            PUK require separate API calls.


            Use dedicated SIM API endpoints with proper authorization to access
            sensitive information such as PUK.
          required:
            - esim
          properties:
            esim:
              type: boolean
              description: Indicates whether the subscription uses eSIM technology.
            imei:
              type: string
              description: >
                International Mobile Equipment Identity, uniquely identifying
                the mobile device.


                Only applicable for eSIM.
            iccid:
              type: string
              description: >-
                Integrated Circuit Card identifier, uniquely identifying the SIM
                card.
        pendingMsisdn:
          type: object
          description: >-
            Details about when a pending phone number change is scheduled for
            this subscription.
          properties:
            msisdn:
              type: string
              description: >-
                The pending phone number for this subscription, if a number
                change is scheduled.
            scheduledAt:
              type: string
              format: date
              x-ogen-type: telnesstech.com/apiv2/apiv2types.Date
              description: >-
                The date when the pending change (e.g., number change) is
                scheduled to occur.
        pendingStatus:
          type: object
          description: >-
            Details about when a pending status change is scheduled for this
            subscription.
          properties:
            status:
              $ref: '#/components/schemas/SubscriptionStatus'
            scheduledAt:
              type: string
              format: date
              x-ogen-type: telnesstech.com/apiv2/apiv2types.Date
              description: The date when the pending status change is scheduled to occur.
        pendingProductOffering:
          type: object
          description: Pending product offering change.
          required:
            - scheduledAt
            - product
          properties:
            scheduledAt:
              type: string
              format: date
              x-ogen-type: telnesstech.com/apiv2/apiv2types.Date
              description: >-
                The date when the pending product offering change is scheduled
                to occur.
            product:
              $ref: '#/components/schemas/EmbeddedProductOffering'
        porting:
          $ref: '#/components/schemas/EmbeddedPorting'
        activatedAt:
          type: string
          format: date-time
          description: The date and time when the subscription was activated.
        cancelledAt:
          type: string
          format: date-time
          description: >-
            The date and time when the subscription was cancelled (if
            applicable).
        createdAt:
          type: string
          format: date-time
          description: The date and time when the subscription was created.
        updatedAt:
          type: string
          format: date-time
          description: The date and time when the subscription was last updated.
        metadata:
          $ref: '#/components/schemas/Metadata'
    SubscriptionActivation:
      type: object
      description: >
        Configuration and details required to activate a subscription in the
        telecommunications network.


        This includes the phone number (MSISDN), SIM card details, and optional
        number porting information.

        All subscriptions require this activation data before they can be used
        for telecommunications services.
      additionalProperties: false
      required:
        - sim
      properties:
        msisdn:
          type: string
          description: >
            The phone number for this subscription.


            - Leave empty to have a number automatically assigned from the
            available pool

            - Provide a specific number when using a leased number from the
            number pool

            - Provide the number to be ported when transferring from another
            carrier
          example: '+15551234567'
        leaseToken:
          type: string
          description: >
            Token received when leasing a number from the available number pool.


            Required only when providing a specific msisdn that was leased from
            the number pool.

            Not needed for auto-assigned numbers or ported numbers.
        porting:
          type: object
          description: >
            Details required to port (transfer) an existing phone number from
            another carrier.


            Provide this when the subscriber wants to keep their existing phone
            number.

            The porting process may take several days depending on the carrier
            and regulatory requirements.
          required:
            - details
          properties:
            details:
              $ref: '#/components/schemas/PortingDetails'
        sim:
          type: object
          description: SIM card technology and configuration for this subscription.
          required:
            - esim
          additionalProperties: false
          properties:
            esim:
              type: boolean
              description: |
                Whether this subscription uses eSIM (embedded SIM) technology.

                - true: Digital eSIM profile will be provisioned to the device
                - false: Physical SIM card will be used
              example: true
            imei:
              type: string
              description: >
                International Mobile Equipment Identity (IMEI) of the device.


                Required for eSIM activation on some networks to bind the eSIM
                profile to a specific device.

                Not needed for physical SIM cards.
              example: '356938035643809'
            iccid:
              type: string
              description: >
                Integrated Circuit Card Identifier (ICCID) of an existing SIM
                card.


                Provide this when activating a subscription with a pre-existing
                physical SIM card.

                Only applicable to certain networks that support BYO (Bring Your
                Own) SIM.
              example: '8931440400000000000'
        deliveryAddress:
          $ref: '#/components/schemas/Address'
          description: |
            Physical address to ship the SIM card to (for physical SIM only).

            If not provided, the subscriber's address will be used.
            Not applicable for eSIM subscriptions.
    SubscriptionStatus:
      type: string
      description: The status of the subscription.
      enum:
        - PENDING
        - ACTIVATED
        - BLOCKED
        - CANCELLED
        - PAUSED
        - SUSPENDED
    SubscriptionType:
      type: string
      description: >
        The type of subscription, categorizing the service into various
        telecommunications service types.
    EmbeddedCustomer:
      type: object
      description: >-
        Customer information embedded in responses. Sensitive details require
        separate API calls with appropriate authorization.
      required:
        - customerId
        - name
      properties:
        customerId:
          type: string
          description: The unique identifier for the customer.
        name:
          type: string
          description: The customer's display name.
    EmbeddedProductOffering:
      type: object
      description: Embedded representation of a product offering.
      required:
        - productOfferingId
        - name
        - price
      properties:
        productOfferingId:
          type: string
          description: The unique identifier for the product offering.
        name:
          type: string
          description: The name of the product offering.
        price:
          $ref: '#/components/schemas/Price'
        group:
          $ref: '#/components/schemas/ProductOfferingGroup'
        imageUrl:
          type: string
          format: uri
          description: URL to the image representing the product offering.
          example: https://cdn.example.com/images/mobile-basic.png
    EmbeddedSubscriber:
      type: object
      description: A subscriber is a user that has a subscription.
      required:
        - subscriberId
        - name
      properties:
        subscriberId:
          type: string
          description: The unique identifier of the subscriber.
        name:
          type: string
          description: The name of the subscriber.
        email:
          type: string
          format: email
          description: Optional email address of the subscriber.
        address:
          $ref: '#/components/schemas/Address'
          description: >
            The address of the subscriber.


            In the US, this refers to the E911 address associated with the
            subscriber's phone number, which is used for emergency services.
        createdAt:
          type: string
          format: date-time
          description: Date and time when the subscriber was created.
        updatedAt:
          type: string
          format: date-time
          description: Date and time when the subscriber was last updated.
    EmbeddedPorting:
      type: object
      description: >
        Number porting information for subscriptions, indicating scheduled
        number transfers.


        To get the detailed porting information, use the porting endpoint.
      required:
        - msisdn
        - status
        - direction
        - scheduledAt
      properties:
        msisdn:
          type: string
          description: >-
            The pending phone number that the subscription will be ported in
            with. This will always be a non-active number.
        status:
          $ref: '#/components/schemas/PortingStatus'
        direction:
          $ref: '#/components/schemas/PortingDirection'
        scheduledAt:
          type: string
          format: date
          x-ogen-type: telnesstech.com/apiv2/apiv2types.Date
          description: The date when the number porting is scheduled to occur.
    Metadata:
      type: object
      additionalProperties:
        type: string
      description: >
        A set of key-value pairs that can be attached to an object for storing
        additional information in a semi-structured format.
    Error:
      type: object
      required:
        - message
        - code
      properties:
        message:
          type: string
          description: A human-readable message providing more details about the error.
        code:
          type: string
          description: A machine-readable code for the error.
        details:
          type: array
          description: Additional details about the error.
          items:
            type: object
            required:
              - message
              - code
            properties:
              message:
                type: string
                description: >-
                  A human-readable message providing more details about the
                  error.
              code:
                type: string
                description: A machine-readable code for the specific detail.
              property:
                type: string
                description: The property or field related to the error.
              suggestion:
                $ref: '#/components/schemas/Any'
                description: >
                  A suggested value for the particular property.


                  For example, this may be set when validating an address with
                  an alias, suggesting the expected value by the operator.
        hint:
          type: string
          description: A hint to help resolve the error.
    PortingDetails:
      description: >
        description: Detailed information required for the porting process,
        varying by country and provider.
      oneOf:
        - $ref: '#/components/schemas/PortingDetailsUS'
        - $ref: '#/components/schemas/PortingDetailsSweden'
    Address:
      type: object
      required:
        - street1
        - city
        - zip
        - country
      properties:
        street1:
          type: string
          description: The first line of the address, typically street and house number.
          example: 500 S Main St
        street2:
          type: string
          description: >-
            The second line of the address, typically apartment, suite, unit,
            building, floor, etc.
          example: Apt 1
        city:
          type: string
          description: The city or municipality of the address.
          example: Natick
        zip:
          type: string
          description: >
            The zip code of the address.


            Depending on the country, this may be referred to as a postal code
            or postcode.


            Specifically for US addresses, the zip can include the optional
            four-digit extension (e.g., '27604-5121').
          example: '01701'
        country:
          type: string
          description: >-
            The two-letter country abbreviation (e.g., 'US' for United States,
            'SE' for Sweden).
          pattern: ^[A-Z]{2}$
          example: US
        state:
          type: string
          description: >-
            For countries that use states or regions, the state or
            administrative area code (e.g., 'CA' for California in the United
            States).
          example: CA
        region:
          type: string
          description: >-
            A province, region, or territory name, applicable in certain
            countries (e.g., 'Ontario' in Canada, 'Sindh' in Pakistan).
        attention:
          type: string
          description: >-
            An optional line for specifying a person, department, or attention
            to a specific entity within an address.
    Price:
      type: object
      description: Pricing information with discount details.
      required:
        - cost
        - basePrice
        - currency
        - period
        - priceType
      properties:
        discount:
          type: number
          format: decimal
          description: The discount amount from the original price.
          example: 5
        netPrice:
          type: number
          format: decimal
          description: The final cost after all discounts are applied.
          example: 5
        currency:
          type: string
          description: The currency code.
          example: USD
        priceType:
          $ref: '#/components/schemas/PriceType'
        boundMonths:
          type: integer
          description: The number of months the price is bound to (for recurring prices).
          example: 12
        billingCycle:
          $ref: '#/components/schemas/BillingCycle'
        currencyOptions:
          type: object
          additionalProperties:
            type: number
            format: decimal
          description: >-
            Per-currency price overrides keyed by three-letter ISO currency code
            (e.g. "USD", "SEK"). Each value is the cost in that currency.
    ProductOfferingGroup:
      type: object
      description: A product group organizes related product offerings.
      required:
        - productOfferingGroupId
        - name
        - category
      additionalProperties: false
      properties:
        productOfferingGroupId:
          type: string
          description: Unique identifier for the product group.
          example: mobile-plans
        name:
          type: string
          description: Name of the product group in the requested locale.
          example: Mobile Plans
        description:
          type: string
          description: Description of the product group in the requested locale.
          example: >-
            Bundled cell subscriptions with unlimited calls and SMS with ILD
            enabled.
        category:
          $ref: '#/components/schemas/ProductCategory'
        internalDescription:
          type: string
          description: Internal description of the product group for operational use only.
          example: Core mobile offerings targeting consumer and business segments
    PortingStatus:
      type: string
      enum:
        - PENDING
        - IN_PROGRESS
        - SCHEDULED
        - COMPLETED
        - FAILED
      description: Current status of the porting process.
    PortingDirection:
      type: string
      enum:
        - INBOUND
        - OUTBOUND
      description: >-
        The direction of the number porting, either inbound (to us) or outbound
        (from us).
    Any:
      oneOf:
        - type: string
        - type: number
        - type: boolean
        - type: object
          additionalProperties: true
        - type: array
    PortingDetailsUS:
      title: USPortingDetails
      type: object
      required:
        - firstName
        - lastName
        - address
      properties:
        accountNumber:
          type: string
          description: >
            The account number with the current provider.


            If not provided here, must be provided in the future for activation
            on-demand.
        passcode:
          type: string
          description: >
            The passcode or pin associated with the account at the current
            provider.


            If not provided here, must be provided in the future for activation
            on-demand.
        firstName:
          type: string
          description: The first name of the person requesting the port.
        lastName:
          type: string
          description: The last name of the person requesting the port.
        address:
          $ref: '#/components/schemas/Address'
    PortingDetailsSweden:
      title: SwedishPortingDetails
      type: object
      required:
        - identity
      properties:
        identity:
          type: string
          description: >-
            The identity of the current owner of the phone number, e.g.,
            "personal identity number" or "company registration number".
    PriceType:
      type: string
      description: The type of pricing model applied to the product offering.
      enum:
        - ONE_TIME
        - RECURRING
    BillingCycle:
      type: object
      description: The billing cycle for recurring prices.
      required:
        - period
        - interval
      properties:
        period:
          type: string
          description: The billing period.
          enum:
            - MONTHLY
        interval:
          type: integer
          description: The interval of the billing period.
          example: 1
    ProductCategory:
      type: string
      description: >
        A product category is a sub-type for grouping offerings of the same
        type.


        Typically, product offerings of the same type with the same category
        allow

        for switching between them. For upgrading and downgrading subscriptions
        and

        licenses, we recommend using their corresponding endpoints though.


        Categories are grouped by their product type:


        **SUBSCRIPTION categories:**

        - `PRODUCT_CATEGORY_SUBSCRIPTION_CELL` - Mobile cellular subscription

        - `PRODUCT_CATEGORY_SUBSCRIPTION_DATA_SIM` - Data-only SIM subscription

        - `PRODUCT_CATEGORY_SUBSCRIPTION_BROADBAND` - Broadband internet
        subscription

        - `PRODUCT_CATEGORY_SUBSCRIPTION_M2M` - Machine-to-machine IoT
        subscription

        - `PRODUCT_CATEGORY_TRAVEL_ESIM` - Travel eSIM subscription for
        international roaming


        **SUBSCRIPTION_ADDON categories:**

        - `PRODUCT_CATEGORY_EXTRA_DATA` - Additional data package addon

        - `PRODUCT_CATEGORY_TRAVEL_ESIM_PACKAGE` - Travel eSIM data package with
        country/region coverage

        - `PRODUCT_CATEGORY_ABROAD` - International roaming addon


        **EXTERNAL_PRODUCT categories:**

        - `PRODUCT_CATEGORY_EXTERNAL_PRODUCT` - External purchasable product

        - `PRODUCT_CATEGORY_EXTERNAL_PRODUCT_ADDON` - Addon for external product
      enum:
        - PRODUCT_CATEGORY_SUBSCRIPTION_CELL
        - PRODUCT_CATEGORY_SUBSCRIPTION_DATA_SIM
        - PRODUCT_CATEGORY_SUBSCRIPTION_BROADBAND
        - PRODUCT_CATEGORY_SUBSCRIPTION_M2M
        - PRODUCT_CATEGORY_TRAVEL_ESIM
        - PRODUCT_CATEGORY_EXTRA_DATA
        - PRODUCT_CATEGORY_TRAVEL_ESIM_PACKAGE
        - PRODUCT_CATEGORY_ABROAD
        - PRODUCT_CATEGORY_EXTERNAL_PRODUCT
        - PRODUCT_CATEGORY_EXTERNAL_PRODUCT_ADDON
      example: PRODUCT_CATEGORY_SUBSCRIPTION_CELL
  responses:
    BadRequest:
      description: The request was malformed or invalid.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
    Unauthorized:
      description: Authentication is required to access this resource.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
    Forbidden:
      description: Access to this resource is forbidden.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
    NotFound:
      description: The requested resource was not found.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
    Conflict:
      description: Conflict
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
    TooManyRequests:
      description: Too many requests have been sent in a given amount of time.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
    InternalServerError:
      description: An unexpected error occurred on the server.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
  securitySchemes:
    apiKey:
      type: apiKey
      in: header
      name: X-Api-Key
      description: >
        An API key that grants access to the Connect API. You can create and
        manage API keys in the portal.
    bearerAuth:
      type: http
      scheme: bearer
      bearerFormat: JWT
      description: >
        Bearer authentication with JWT tokens is used to authenticate users.


        Do note that a valid API keys is also required to access the Connect API
        to prove that requests are made by a trusted party.


        Requests with a JWT token is scoped to the permissions of the user the
        token belongs to, regardless of the API key used.

````

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